Cookie declaration
This website uses cookies to collect information about how you use our site to help enhance user experience and also to help us to improve our business and the services we provide. The cookies we use allow our website to function and help us to understand what parts of our site is most useful to visitors.
Please take a moment to familiarise yourself with this policy. If you’re not sure about any part of the policy, please contact us.
What are cookies?
Like most websites, we use cookies, and similar technologies, which are files that contain small amounts of information. These files are downloaded to any internet enabled device (such as your computer or smartphone) when you visit a website. Cookies are useful from a user and business perspective because they allow a website to recognise a user’s device and to remember your actions and preferences (such as jobs you may be interested in) and generally improving your experience.
Control of cookies
When you first enter our website you will see a cookie banner where you can express your cookie preferences. You will see an option to accept or reject the cookies within the banner. By accepting the cookie banner, or by browsing our website after you have been presented with the banner, you agree to us placing cookies on your device in accordance with the terms of this policy.
Most internet browsers are initially set up to automatically accept cookies. You have the option to change your preferences at any time through your browser. You can also withdraw your consent to cookies by deleting the cookies that have already been stored. How you do this depends on which browser you use. The most popular browsers are set out below:
| Browser | Cookie settings navigation |
|---|---|
| Microsoft Edge |
|
| Chrome |
|
| Safari |
|
| Firefox |
|
If you disable the cookies that we use, this may impact your experience on our website.
What cookies do we use?
The tables below explain the cookies we use and the purpose of each.
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| _clinch_session | Session | This functionality is used by the Clinch platform to maintain a candidate’s session integrity, whilst they are accessing the system. It is not stored beyond the session’s duration and does not store personal data. |
| aws-waf-token | Persistent (4 days) | This cookie is used by the AWS Web Application Firewall to ensure the security of the platform. |
| chatbot_welcome_received | Persistent | A cookie that indicates whether the visitor has been presented with the welcome message for the chatbot functionality which appears on the website. |
| pusherTransportTLS | Related to UserWay accessibility tool. | |
| uw-uid | Related to UserWay accessibility tool. | |
| uw-tunings | Related to UserWay accessibility tool. | |
| uw-tunings-checksum | Related to UserWay accessibility tool. | |
| uw-icon-locales | Related to UserWay accessibility tool. | |
| userway-s* | Used to store UserWay setting values. |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| ctc | Persistent | A cookie that identifies the candidate if they had agreed to the cookie policy. Each time a user takes an action on the career site, we examine the identifier in the cookie and look up the candidate. |
| ctc_session | Persistent | A cookie that ties together all the activity (page views, forms, etc) and interactions of a visitor (identified by the “ctc” cookie above) in one session or visit to the site. |
| _ga | 1 year 1 month 4 days | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| chatbot_launcher_state | Session | Remembers whether the chatbot window is currently open or closed |
| clinch_implied_consent_footer_hidden | Persistent | Indicates whether the visitor has dismissed the “Implied Consent” banner. |
| ctc_rejected | Persistent | This cookie is used to record that Clinch performance cookies have not been accepted, and to stop the Cookie Consent box from appearing. It is local to a candidate device – there is no PII and there is no record on the back end to match this candidate. |
| exitCallToActionShown | Persistent | This cookie is used to record whether or not the exit CTA has been shown to the candidate. |
The duration of our cookies is dependent on whether it is a session cookie or a persistent cookie:
Session cookies – these cookies are temporary cookies that remain on your device until you leave our website
Persistent cookies – these cookies remain on your device for a longer period until you either manually delete them or it reaches the lifetime of the specific cookie. Please see ‘Control of Cookies’ section for details on how to manually delete cookies.
Policy updates
We update this policy from time to time for changes to our use of cookies. Any changes will be posted here or signposted from our website.
Contact Information
If you have any queries in relation to this policy or our use of cookies, please contact us at:
Group Compliance
2nd Floor Optimum House
Clippers Quay
Salford
M50 3XP
