Technical Administrator

We're looking for a Technical Administrator to join our Highways Damage to Network Property (DNP) team based in Longden Road Depot, Shrewsbury.

Can you imagine a world without transportation links via land, sea or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods and equipment. 

Location: Longden Road Depot, Shrewsbury - travel to the office required with some remote working available

Hours: Permanent, Fulltime 37.5 hours per week – some flexibility on hours available if desired, just let us know when you speak to us

Salary: £24,000 - £25,000 per year + benefits

We are unable to offer certificates of sponsorship to any candidates in this role.

What will you be responsible for?

As a Technical Administrator, you will process claims in line with both Kier and client procedures, ensuring all required documentation is accurately prepared and sent to insurers and relevant stakeholders.

Your day to day will include:

• Record and accurately track the status of claims from incident to claims handler submission
• Obtain damage incident details from operations teams, supplying progress updates through a content management portal
• Liaise with the client administration and management teams to obtain incident evidence, job details and subcontractor invoices for specific claims
• Prepare estimates for the incident response and required permanent repair works, creating invoices for each claim
• Submit estimates and claims evidence to the claims handlers through the content management portal, responding to queries returned from claims handlers and litigation

What are we looking for?

This role of Technical Administrator is great if you have:

• Claims administration experience from an accident management or insurance background
• Strong communication skills and able to manage your time effectively
• Computer literate with competent ability and knowledge of Microsoft Office

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier

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