Operations Technical Manager

We're looking for an Operations Technical Manager to join our Waltham Forest Schools PFI team based in Waltham Forest.

Location: Waltham Forest, London – remote working available, with occasional travel to the office required
Hours: 40 hours per week – 8am to 5pm, Monday to Friday

What will you be responsible for?

As an Operations Technical Manager, you'll be a key part of our Waltham Forest Schools PFI team, ensuring the effective delivery of Total FM services across multiple school sites. This is a leadership role focused on technical oversight, compliance, and service excellence.

Your day-to-day will include:

• Leading the operational management of school facilities, ensuring buildings are maintained to contract standards, statutory requirements, and Kier policies.
• Acting as the Hard FM Technical Manager, providing expert technical support across sites and managing subcontractors and site teams.
• Overseeing reactive helpdesk tasks and ensuring compliance with Planned Preventative Maintenance (PPM) schedules and Service Level Agreements (SLAs).
• Managing lifecycle works, budgets, and Authority Notices of Change (ANCs), including subcontractor tenders and quotations for works over £5K.
• Ensuring robust compliance with Health & Safety regulations, including NOVADE reporting, Fire and Waterlog books, and Premises Manager registers.

What are we looking for?

This role of Operations Technical Manager is ideal for you if:

• You have proven experience in Facilities Management (Hard/Soft FM), ideally within a PFI environment.
• You hold a Health and Safety qualification (CITB SMSTS, IOSH, or NEBOSH) and are confident managing compliance and risk.
• You bring strong leadership, communication, and influencing skills, with a track record of mentoring and developing service teams.
• You're technically proficient in building maintenance and operational oversight, with the ability to manage contracts, budgets, and lifecycle programmes.

We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier