Technology Operations Manager

We're looking for a Technology Operations Manager to join our TfL Tunnels & Pump Stations team based in Blackwall Tunnel.

Location: Blackwall Tunnel, E14 9PS - hybrid working available with expectation of 3 days on site.
Hours: 40 hours per week – Monday to Friday

Salary: £50,000 to £60,000 per annum + car allowance + further benefits

We are unable to offer certificates of sponsorship to any candidates in this role.

Join us as a Technology Operations Manager and play a key role in overseeing the technology workstream on our TfL Tunnels & Pump Stations contract. You'll coordinate technical delivery, manage subcontractor performance, and ensure our technology systems operate reliably across tunnel and pump station sites. This is an opportunity to make a real impact, working collaboratively with stakeholders whilst providing expert technical guidance to support continuous improvement.

What will you be responsible for?

As a Technology Operations Manager, you'll be working within the Technology team, supporting them in delivering reliable, high-performing technology systems. Your day to day will include:

• Acting as the primary point of contact with our technology subcontractor Cubic, coordinating technical delivery and ensuring all contractual commitments are met
• Monitoring performance against KPIs, addressing any issues promptly, and implementing improvement plans to enhance system reliability
• Reviewing technical documentation, maintenance programmes, and method statements to ensure alignment with contract specifications
• Providing engineering oversight for communications, control systems, monitoring systems, and networked infrastructure within tunnels and pump stations
• Supporting onsite activities including fault investigation, system diagnostics, commissioning support, and coordination during critical incidents

What are we looking for?

This role of Technology Operations Manager is great for you if:

• You have a degree or equivalent in a technology-focused engineering discipline, or relevant highways and traffic technology experience
• You've successfully managed subcontractors, ideally within technology or systems integration
• You understand mainstream highways technologies, communications networks, and control systems
• You're self-motivated with excellent communication skills, able to build positive relationships and work both independently and collaboratively
• You hold a valid UK full driving licence for site visits

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.

We look forward to seeing your application to #joinkier.